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20/09 Angana
Consultant at AR Consultant

Views:26 Applications:13 Rec. Actions:Recruiter Actions:6

Executive/Associate - Customer Support (0-2 yrs)

Bangalore Job Code: 177457

JD:

- Excellent Communication in English and Hindi

- Manage Incoming Calls

- Identify and Assess Customer's Needs to Achieve Satisfaction

- Take An Extra Mile to Engage Customers

- Inbound 90%

- Outbound 10% E-commerce client handling

Company : BPO

Job Location : Bangalore HRBR Layout Sector 1.

Interview dace to face. If selected, 10 days training at office, then Work from Home till pandemic gets over

Interview date: 21st and 22nd Sept

Freshers/ Experienced both can apply

Criteria:

- Excellent communication in English and Hindi.

- Polite and customer service oriented

- Exhibits patience and empathy to resolve customer queries

Working days: 6 days

Female working window: Slot within 7am-9pm (any slots given below) with Rotational week off.

- 7am-4pm

- 8am-5pm

- 9am-6pm

- 10am-7pm

- 11am-8pm

- 12pm-9pm

Male working window : Rotational shift/ Weekoff 24- 7 (any slot)

Rotational weekday off - 6 days working

Salary : Freshers - 15K in hand

Experienced - 22K in hand

- Inbound 90%

- Outbound 10% for E commerce client

- Must have personal Laptop and Wifi (mandatory) - 20 days training in office after that

Temporary WORK FROM HOME (during pandemic). Post pandemic Work From Office (Bangalore)

- Interview will be Face to Face - HR< TL and Operations round

- Education: PUC (Intermediate) or Graduate or Pursuing Graduation

Interview Date: 21st and 22nd Sept

- Interview time: 10 am - 11am

- Joining : Immediate basis

Laptop and wifi madatory - 20 days training in office and after that WFH. Once pandemic over, wfo.

Interview face to face - HR, TL and operations round

Interview Venue will be communicated on mail or call so please share me your resume today by 2pm immediately.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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