Company Overview :

EverestIMS Technologies is a product company founded by a group of technocrats who have been working with each other for over 14 years and have a combined experience of close to 100+ years. With a rich market experience in the I&O space, the company has built its widespread presence across the country and internationally through its product portfolio. The organization specializes in providing integrated IT solutions to empower corporations and enterprises to deliver enhanced services to their end-users.

Experience Needed And Experience Offered :

- You will provide technical support throughout the sales cycle to drive opportunities.

- Deliver and customizes technical presentations on Everest products.

-Builds new presentations for use by sales and other software consultants.

- Explains product capabilities, limitations and implementation. Can describe technical trade-offs and implementation alternatives.

- Actively participates in sales calls involving complex technical requirements or multiple hardware platforms.

- Identifies and develops innovative solutions to customer requirements.

- You will focus on large or complex sales opportunities requiring complex solutions.

- Writes trial plans for prospective clients. Provide technical support to these clients.

- Monitors progress of the client in using the product. Keeps the account team informed of the trial status.

- Identifies and resolves technical and business problems with the trial. Makes recommendations to terminate trials when necessary.

- Provide demonstrations and presentations for Everest Seminars and Tradeshows.

- Performs necessary equipment set-up and installation.

- Research, composes and delivers responses to RFPs. Interacts with clients to clarify requirements.

- Review RFP responses for technical accuracy.

- Install solutions at client sites as part of proof of concept or pilot.

What We Seek

- Ability to communicate technical and business information to a varied audience (technical and non-technical customers).

- Technically savvy and bias towards ITSM/Service Support/ITIL

- You should have exp on NMS & ITSM solutions.

- You have a value based consultative approach, in which you can adopt and articulate the value of our solution to address the customer's challenges.

- Ability to develop a broad awareness of the client's technical architecture and emerging technologies with enough knowledge to determine what is and is not possible.

- Analyze customer needs through research and troubleshooting followed with recommending a solution.

- Excellent interpersonal relationship building skills.

- Strong problem solving and analytical ability.

- Substantial experience working in an enterprise-type software consulting, implementation, support or training experience a major plus.