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18/08 Abhishek Kumar
HR at Ethos Watches

Views:67 Applications:13 Rec. Actions:Recruiter Actions:6

Ethos Watches - Executive/Senior Executive - Customer Relationship (2-6 yrs)

Delhi NCR Job Code: 229266

CRE/SCRE


The Role of Customer Relationship Executive :

- To be a part of a team; passionately promoting Luxury Watches, and accessories by building meaningful relationship with customers.

Key Responsibilities :

- Achieving sales and contribution targets.

- Participating actively in sales promotion programs- ideas, implementation and monitoring.

- Establishing relations with customers through high standards of customer service with a personalized approach.

- Updating and refreshing own selling skills, competitor activities etc.

- Maintaining visual merchandising as per norms.

- Customer relationship management

- Mystery shopping scores

Key Attributes :

- Must be passionate about delivering impeccable customer service in line with a luxury environment. More value and experience selling.

- Must have excellent conversational and interpersonal skills. Should be able to connect with customers for giving them a qualitative experience

- Must have a strong sense of discipline and be eager to learn.

- Must be achievement and goal oriented.

Luxury Retail Exp Is Must

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