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04/06 Harshil Rana
Junior executive HR & Admin at ETHICS GROUP OF COMPANIES

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Ethics Group of Companies - Executive - Customer Support - Loan Application Process (0-5 yrs)

Ahmedabad/Gujarat Job Code: 328844

As a Customer Support Executive specializing in loan applications, you will be an essential part of our team, dedicated to providing exceptional service to our customers throughout their loan application journey. Your primary responsibilities will include supporting customers in applying for loans, guiding them through the application process, answering their queries, and ensuring all required documents are submitted accurately and on time. Additionally, you will be responsible for addressing and resolving any issues that may arise during the loan application process to ensure a smooth and efficient experience for our customers.

Job description :

- As a Customer Support Executive, you'll assist customers who are interested in applying for loans. You'll guide them through the loan application process, answering any queries they may have and ensuring they understand the steps involved.

- Part of your role will involve helping customers complete the necessary forms for loan applications. You'll provide clear instructions and ensure accurate information is entered.

- Customers may have questions about interest rates, repayment terms, eligibility criteria, and other aspects of the loan process. Your job is to address these inquiries promptly and professionally.

- To process loan applications, you'll need to collect relevant documents from customers. This could include income proof, identification, address verification, and other paperwork.

- Sometimes, issues or challenges may arise during the loan application journey. As a Customer Support Executive, you'll troubleshoot problems, resolve any issues, and ensure a smooth experience for applicants.

Requirement :

- Only female candidate preferred.

- Minimum Education - 12th Passed

- Fresher Experience both can apply

- Company website : https://ethicsgroup.in/

- Interested candidate please share resume or call - 9313927484

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