Escholars - IT Technician Support Role (1-3 yrs)
IT Technician/Support
- Dynamic Personality
- Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
- Installing and configuring hardware and software components to ensure usability
- Check computer hardware (HDD, mouse's, keyboards etc.) to ensure functionality
- Diagnose, repair, and maintain hardware and software components
- Hardware assembly
- Develop and maintain local networks in ways that optimize performance
- Install and configure appropriate software and functions according to specifications
- Managing technical documentation
- Organize and schedule upgrades and maintenance without deterring others from completing their work
- Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
- Maintain records/logs of repairs and fixes and maintenance schedule
- Identify computer or network equipment shortages and place orders
- Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software
