Team Lead - Inside Sales

About Emoha :

- Emoha is a - connected community- for elders and their families, bringing together world-class expertise and delivering single-click access to a range of health, emergency, social-engagement, convenience services at home, so that elders can live life to the fullest. Emoha was founded in early 2019 by elder care professionals and entrepreneurs who have individually worked in diverse fields from design, technology, geriatrics, healthcare and in India and the United States. Emoha is anchored by Lumis Partners, a global operating investment firm with industry leading portfolio companies like Sheroes, Talent Edge. More details - www.emoha.com

You will enjoy this role if you are :

- Passionate about our mission of serving the elders

- Possess a performance mindset and raise the bar of achievement consistently

- Comfortable with ambiguity and change and understand that failure is directly linked to growth

- A collaborator and open communicator who believes in building relationships regardless of title or tenure

- A culture builder who understands and believes in building diverse and inclusive teams

Your day to day is :

- Assisting in the development of effective sales strategies.

- Implementing and monitoring the performance of sales strategies.

- Analyzing the performance of the telesales team members.

- Preparing and setting monthly and weekly sales targets.

- Building and maintaining long-term elder relations.

- Preparing and presenting detailed and accurate sales reports.

- Addressing any elder queries and complaints.

- Maintaining an updated record of all important elder information in the database.

- Assisting in developing sales scripts.

- Recording sales calls and meetings details for future reference.

- Keeping a track of KPIs.

- Taking up any urgent requests or queries in a timely manner.

You will be successful in this role if you have :

- 2+ years of tele sales team management experience, preferably in a start-up environment

- 5+ years in an outbound inside sales environment

- Experience into digitally assisted sales process

- A consistent track record of exceeding performance goals, while not compromising on quality

- A process-oriented approach.

- Strong analytical skills, and a bent for complex problem solving

- A strong bias towards action, and are comfortable balancing competing priorities

- Excellent English communications and interpersonal skills

- Able to work in a fast-paced, self-directed entrepreneurial/ start-up environment.

- Persistent in following up and closing deals.

Benefits :

- An incredible team of smart and supportive people

- A competitive compensation package, including attractive health and accidental insurance

- Amazing variable components (Retention, incentives, etc.)

- We are generous with ESOPs for folks who treat Emoha like their own company

Qualifications :

- MBA

Experience Required :

- Minimum 5+ years of sales management experience in a business-to-customer (B2C) sales environment

Location :

- Gurgaon (Office) & NCR Covered

Work Mode : Work from Office

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