HR Manager at Elvira Infotech
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Elvira Infotech - Telecalling Role (1-3 yrs)
Job Overview :
We are seeking a proactive and enthusiastic Female Telecaller to join our team in Kolkata. The role involves making outbound cold calls to potential clients, generating leads, and supporting our sales process. Candidates must be flexible with shift timings, as the role may require working across various time zones. If you have strong communication skills and reside in or near West Bengal, we encourage you to apply.
Key Responsibilities :
- Research websites to gather contact information and reach out to IT personnel or decision-makers.
- Contact prospects, inform them of website issues, and introduce our company's services.
- Schedule meetings to discuss website updates or reconstruction.
- Conduct cold calls to potential clients from provided databases.
- Present and explain our products/services to prospective customers.
- Generate leads and schedule follow-up calls or appointments for the sales team.
- Record and maintain detailed logs of calls and client interactions in the CRM system.
- Address client inquiries and provide relevant information efficiently.
- Consistently meet or exceed daily, weekly, and monthly targets for calls and sales.
- Stay informed about our service features to effectively communicate value to potential clients.
- Be open to working different shifts, including early mornings, evenings, or nights, to cater to various time zones.
Requirements :
- Experience in IT lead generation, telecalling, or a similar role is preferred.
- Knowledge of website testing or a basic overview of websites.
- Strong verbal communication and persuasion skills.
- Ability to handle rejection and remain positive.
- Familiarity with CRM software is a plus.
- Flexibility to work across different shifts as required.
- Goal-oriented, with the ability to work independently or within a team.
- Strong IT knowledge is require.
Qualifications :
- High school diploma or equivalent (Bachelor's degree preferred).
- Prior experience in sales or customer service is advantageous.
What We Offer :
- Competitive salary package.
- Opportunities for professional growth and career development.
- A supportive and collaborative work environment.
If you meet the above qualifications and are excited about this opportunity, please submit your updated resume for consideration.