HR Manager at ElectricPe
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ElectricPe - Relationship Manager (1-4 yrs)
Responsibilities :
- This role involves developing positive relationships with Clients is a key priority, you would need to establish a connection over a call with the residential societies and also meet them in person if needed.
- You should understand your customers' needs well to develop effective plans to meet those needs.
- Identifying and referring upselling and cross-selling opportunities to the EV sales team.
- Dealing with customer complaints in a timely and effective manner.
- Should always aim to retain customers by providing exceptional service and proactively addressing their needs.
- Should be willing to travel across geographical locations across Bangalore for a physical visit.
Skills Required :
- Excellent communication skills (Preferred English and Kannada)
- Aptitude for fostering positive relationships
- Problem-solving attitude
- Experience in relationship management or customer service is preferred
- Problem-solving attitude
- Should own vehicle and must have a valid driving licence
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