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20/06 Akshaya Lakshmi
HR Manager at ElectricPe

Views:73 Applications:20 Rec. Actions:Recruiter Actions:15

ElectricPe - Executive - Customer Support (1-3 yrs)

Bangalore Job Code: 219182

ElectricPe - Executive - Customer Support


Company Profile:


- We are passionate dreamers, who work REALLY hard. We love questioning - cause we are curious. We really enjoy debating and having zero egos. We love experimenting. We are absolutely clinical with first principles & being objectives. Because we believe ; that's how great things are created - Great products, Great companies, Great people. And everything we do ; the centerpiece is always the customer.

- Commute, and traveling is a basic human needs. Clean air is a basic human need. And this HAS to be affordable.

- We have decided - it's time to make this happen. By building smart affordable clean Electric Mobility for a billion Indians. And of course at an Electric Speed. We are starting off by building India's biggest Electric Vehicle Charging Platform. And now we are expanding our family. If this resonates with you ; let's have coffee :)

- LinkedIn; https://www.linkedin.com/company/electricpe/

Position: Inside Sales

Responsibilities:

- Providing great after-sales care to existing clients in order to maintain long-term connections.

- Cold-calling and emailing are used to actively seek fresh sales possibilities.

- Developing a thorough understanding of the product's features and benefits.

- Building ties with new customers through virtual meetings.

- Processing customer purchase orders and coordinating with the logistics department to guarantee that purchased products are delivered on schedule.

- Dial outbound and attend inbound calls of customers and leads.

- Providing customers with appropriate product recommendations based on their needs and specs.

- Creating a sales pipeline that appropriately reflects where sales prospects are in the buying process.

- Potential clients' sales queries are followed up on via website chats, emails, and incoming calls.

- Organizing face-to-face meetings between potential clients and Outside Sales Reps.

- Follow communication procedures, guidelines and policies

Key Skills:

- Excellent communication skills

- Fluent in English, Kannada, Hindi

- Any qualification

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