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21/07 Archana Kumari
HR Manager at Eduuis Techo Solutions

Views:37 Applications:10 Rec. Actions:Recruiter Actions:3

Eduuis - Telecalling/Customer Service/Telesales Role (1-2 yrs)

Punjab Job Code: 168138

Roles and Responsibilities :

- Answering calls and resolving queries about the product or company.

- Noticing significant subtleties of every discussion.

- Advises present or prospective clients by answering incoming

- Maintains operations by following policies and methodology and functional changes.

- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.

- Responding to inquiries concerning things or the organization

- Considering the details of each offering and staying side by the side of updates to these contributions.

- Acquiring and updating an individual's contact details.

- Calling active or old customers to encourage the purchase of items.

Requirements :

- Proven experience as a telesales representative or other customer service role.

- Excellent knowledge of the English language

- Good knowledge of computer programs like (CRM software) and other telephone systems

- Proven track record of successfully meeting sales quota over the phone.

- Ability to switch communication styles

Skills :

- Proficient in communication and interpersonal skills

- Research and record-keeping skills

- Verbal communication

- Outstanding negotiation skills to resolve issues and address complaints

- Data entry skills

- Telephone skill

Salary Bracket - 1.2lpa - 1.45lpa

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