HR Manager at Eduuis Techo Solutions
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Eduuis - Telecalling/Customer Service/Telesales Role (1-2 yrs)
Roles and Responsibilities :
- Answering calls and resolving queries about the product or company.
- Noticing significant subtleties of every discussion.
- Advises present or prospective clients by answering incoming
- Maintains operations by following policies and methodology and functional changes.
- Reaching potential or existing clients to advise them about an item or administration utilizing pre-defined scripts.
- Responding to inquiries concerning things or the organization
- Considering the details of each offering and staying side by the side of updates to these contributions.
- Acquiring and updating an individual's contact details.
- Calling active or old customers to encourage the purchase of items.
- Proven experience as a telesales representative or other customer service role.
- Excellent knowledge of the English language
- Good knowledge of computer programs like (CRM software) and other telephone systems
- Proven track record of successfully meeting sales quota over the phone.
- Ability to switch communication styles
- Proficient in communication and interpersonal skills
- Research and record-keeping skills
- Verbal communication
- Outstanding negotiation skills to resolve issues and address complaints
- Data entry skills
- Telephone skill
Salary Bracket - 1.2lpa - 1.45lpa