HR at EduTap Learning Solutions
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EduTap Learning Solutions - Student Management & Content Management Role - Support Team (1-4 yrs)
JOB DESCRIPTION :
Job Location : Panchkula, Haryana
Shift timings : Day Job - Full Time
Week Offs: Rotational
Experience: Candidates working in the education industry in this job profile for 1+ years. Freshers need not apply.
Qualifications: Any graduation
Years of Experience: 1+ years
What are we looking for?
Educational qualification : Must have bachelor's degree
Work Experience : minimum of 1 year of experience
Skills & Personality attributes :
- Should have demonstrated ownership qualities
- Should be self-driven, structured
- Should have adaptability to feedback & flexible
- Excellent oral and written communication skills.
- Should be focused & goal oriented
Other Skills :
- Looking for experienced candidates with skills in Support / Operations work from the ed-tech industry.
- Proficient in using MS Office(Word, Excel, PPT)
- Basic Knowledge of Computers, Good Typing Speed
- Decent knowledge of the social media platforms.
- A Quick learner and a good teammate.
What would you do ?
Roles and Responsibilities :
Student Management : Taking the student queries over the call and briefing them about our course offerings (via calls) and maintaining call records as well
- Handling support requests of the students via calls and emails
Content Management :
- Handling the backend activities
- Uploading of the content made on a day to-day basis
- Updating them on all the social media platforms
- Editing videos using various software
- Keeping a backup of all the study material on a day-to-day basis
-Coordinating mock interviews, Toppers Interview with the selected students and maintaining a record of the same
- Working on MS Office on a daily basis.
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