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17/10 Eduonix Learning Solutions Pvt Ltd
Director at Eduonix Learning Solutions Pvt Ltd

Views:160 Applications:17 Rec. Actions:Recruiter Actions:5

Eduonix - Executive - Technical Support (0-1 yrs)

Navi Mumbai Job Code: 50879

Technical Support Executive - Software

JOB ROLE :

Technical Support Executive (Software) will be involved in improving the User Experience, Web Development and able to solve unique & challenging Technical problems.

JOB DESCRIPTION :

PROBLEM SOLVING ABILTY (TECHNICAL) :

- Responsible for supporting technical queries related to our software content and courses.

- Will support our content in multiple technology verticals related to software development, Big Data, Web and Mobile development.

- Communicating clearly the manifestation of defects to developers in order to resolve them on time.

- Work to ensure Software defects and errors are resolved in a timely manner

ANALYTICAL COORDINATION :

- Collaborate with Product, Marketing and Operations teams.

- Ensure that only quality escalations are passed through to Engineering for resolution

- Proactively manage self-learning to continually extend knowledge breadth and depth, particularly around new technologies or products.

- Continuously provide new information or knowledge to the support team.

QUALIFICATION :

Degree in Bsc (I.T), Bsc (C.S), BCA, MCA, BE.

EXPERIENCE :

- 0-1 Years of experience

SKILL SET :

- Professional Communication Skills is a must for the candidate

- Should be a problem solver.

- Analytical skills related to technology is a must.

- Be highly self-motivated and be able to quickly learn multiple applications.

- Independently handle projects with minimum supervision.

- Be highly self-motivated and able to quickly learn multiple applications.

SALARY :

As per the Industry Standards

CONTACT :

Prashant (Assistant Manager HR)

932 659 7769 (available on whatsapp)

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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