Freelancer at Nysa Resource Consultant
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eCommerce Manager - Customer Success - FMCG (2-5 yrs)
- 2-3 years of experience in a Customer Success or an Account Management role in FMCG environment (Preferred)
- Ability to work well with a team
- Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.
- Communicates effectively-tailored messages appropriately to various stakeholders.
- Responsible for building & nurturing relations on Ecommerce & key personnel with Portal
- Develops and maintains long-term relationships on Ecommerce
- Alerting the sales team to opportunities for further sales with Ecommerce Portal.
- Generate sales among Ecommerce Portal, including up-selling and cross-selling
- Operates as the point of contact for assigned customers and addressing their concerns & complaints if.
- Manage projects with Ecommerce Portal., working to carry out goals while meeting company goals
- Coordinate with internal cross functional teams to ensure consistent service to multiple clients concurrently, often meeting deadlines
- Study competition to find new ways to retain customers
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
