Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
20/11 harish
IT Recruiter at Syncarp Globe LLP

Views:24 Applications:8 Rec. Actions:Recruiter Actions:0

eCommerce Executive - Marketing (2-3 yrs)

Chennai Job Code: 300795

Website Management :

- Maintain and update the e-commerce website regularly, ensuring it is user-friendly and responsive.

- Monitor website performance, including load times, mobile responsiveness, and security.

- Implement SEO best practices to improve the website's search engine rankings.

Product Listings and Merchandising :

- Create, update, and optimize product listings, including images, descriptions, and pricing.

- Ensure accurate stock levels and availability information is displayed.

- Implement effective product merchandising strategies to increase sales.

Customer Support :

- Address customer inquiries and issues promptly through various channels (email, chat, phone).

- Assist customers with order tracking, returns, refunds, and exchanges.

- Maintain a high level of customer satisfaction and handle customer feedback effectively.

Marketing and Promotion :

- Collaborate with the marketing team to plan and execute e-commerce marketing campaigns.

- Utilize social media, email marketing, and other channels to promote products and attract new customers.

- Monitor and analyze e-commerce data to optimize marketing strategies.

Sales Analysis and Reporting :

- Track e-commerce sales, customer behavior, and key performance indicators.

- Generate regular reports on e-commerce performance and propose improvements.

- Identify trends and insights to drive decision-making and growth.

Inventory Management :

- Oversee inventory levels to ensure products are in stock and available for sale.

- Work with suppliers and other teams to manage inventory efficiently.

Technology and Tools :

- Stay updated on e-commerce trends and emerging technologies to keep the business competitive.

- Familiarity with e-commerce platforms, payment gateways, and other relevant software.

- Listing of products.

Add a note
Something suspicious? Report this job posting.