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03/08 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:18 Applications:7 Rec. Actions:Recruiter Actions:4

eCommerce Executive - IT Solution Provider (0-3 yrs)

Indore Job Code: 226653

- Opportunity to learn

Our Client is a renowned IT solutions provider, and we offer a comprehensive package of tech-savvy services clubbed with innovative solutions.

The Job:
 
Roles & Responsibilities:

- Maintaining The Product Listings On Amazon, Walmart, Etsy, Ebay, Etc.

- Managing Reputed Ecommerce Sellers/Vendors Of USA, UK And European Region.

- Handling The Entire Inventory, Catalogue, Accounts For International Clients And Brand Filtering Their Accounts On Various Ecommerce Platforms.

- Liaising With The Customer Support Team On Order Related Queries And Providing Quick Responses On The Same To The Clients.

- Proactively Addressing All The Areas Of Concern For The Management And Acting As A Communication Point Between The Support Team And All The E-Commerce Portals.

- Diligently Providing Daily And Weekly Sales Activity Report To The Managers.

- Conducting Research And Analyzing Ways For Keyword Expansion, Keyword Research For The Online Products.

- Managing Seller And Buyer Grievances On Various Ecommerce Portals.

- Ensuring Great Customer Experience On All The Product Listings On All The Current Online Platforms.

- Properly Understanding The Entire Client's Business And Solving All The Related Queries On Mails, Chat Or Phone.

Ideal Candidate

Skills:

- Excellent verbal and written communication

- Strong leadership and management skills

- Must have excellent interpersonal skills

- Sound knowledge of Ms. Office, word and Email correspondence

- Knowledge of E-commerce online portals

Eligibility Criteria:

- The Candidate Must Have Pursued/ Be Pursuing BBA/BCA/BE/MCA/MBDA Or Any Other Relevant Qualification.

- Experience: 0-1 Years/ Fresher's With Dynamic Personality.

- Should Possess Sound Knowledge Of MS Word, MS Excel And Email Correspondence.

- Fluency In English Communication Would Be Considered A Major Plus Point.

- Strong Interpersonal, Analytical And Result-Oriented Skills Would Be Looked Upon.

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