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20/06 Natasha
HR at eClinicalWorks

Views:774 Applications:27 Rec. Actions:Recruiter Actions:0

eClinicalWorks - Client Servicing Role - Technical Support (0-5 yrs)

Mumbai Job Code: 6858

Below mentioned is the Job Details-

Department : Technical Support- Client Servicing

Working Hours : 24/7 (Primarily Night Shift)

Excellent Spoken and written English

Website: www.eclinicalworks.com

Key Responsibilities :

- Meet the defined SLA for all the concerns or queries raised by our clients

- Expected to know our product line and assist clients in their day to day operations

- Maintain the desired communication standards (Verbal/Written) set by the organization

- Identify gaps in client's workflow and provide necessary suggestions

- Handle cases, schedules, escalations effectively

- Maintain quality documentation standards

- Maintains appropriate reports for their clients and day to day activities

- Should report to work on scheduled days and avoid unplanned absenteeism-s

- Follows and promotes company's culture and policies

- Strive to achieve the company's vision and values at all possible times

Education :

Any Graduate

Interested candidate is can apply with your resume or Walk-in for an interview at the below mentioned venue-

eclinicalWorks

Boomerang B wing, 7th Floor,
Chandivali Farm Road,
Near Chandivali Studio,
Andheri (east). Mum- 72.

Contact- Natasha

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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