At EazyBe, client relationships are our top priority. We're looking for a dedicated and personable account manager to maintain client accounts and serve as our main point of contact. The ideal candidate will have a passion for helping others and a drive for providing exceptional customer service.

Roles and Responsibilities :

- Serve as the main point of contact in all matters related to client concerns and needs

- Build and strengthen client relationships to achieve long-term partnerships

- Maintain accurate client records, keeping track of any contract updates and renewals

- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are -being met

- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients

- Handle inquiries and requests from customers and address their needs

- Stay on top of accounts, making sure they receive services that are within their budget and meet their needs

- Meet regularly with other team members to discuss progress and find new ways to improve business

- Generate progress reports for clients and senior leaders within the organization

- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

Skills and Qualifications :

- Internship or professional experience in a sales or customer service role

- Ability to multitask and juggle several responsibilities simultaneously

- Strong written and verbal communication skills

- Excellent organizational skills and attention to detail

- Proven track record of meeting or exceeding quotas and receiving positive customer feedback

- Proficiency with common customer success and customer relationship management

Prince Jaiswal (HR)

WhatsApp:- 8920585387

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