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01/12 Akhil
Talent Acquisition at Easyrewardz

Views:426 Applications:135 Rec. Actions:Recruiter Actions:12

EasyRewardz - Assistant Manager - Key Account Management- Loyalty - CRM/Marketing (3-7 yrs)

Kolkata Job Code: 137766

Responsibilities

- Deliver leadership to the highest possible standards on all loyalty/CRM related activity to the account: both thought, and execution leadership is sought.

- Manage all financial matters regarding the account, including deliverables within budgets and revenue targets. Ensure all matters related to collections are conducted in a timely manner.

- Maximize revenue potential for the organization through the client partnership. Grow the services and offerings that the organization provides to the client

- Using the organization resources and other sources, bring further elements to the loyalty program that would help the client fulfill its objectives

- Liaise directly with the client, including when required with the senior management

- Convey progress on the account including presenting to the client periodically on achievements and growth.

- Build case studies that can be used both with the client and within the organization to demonstrate the effects of loyalty and working with the organization.

- Liaison with the delivery team to ensure the satisfaction of the customer.

- Developing and closing new opportunities for Up-sell business; increasing wallet share.

- Update CRM regularly and maintain hygiene for the same

- Manage Presales activities

- Strong interpersonal skills and communication

Experience & Skills

- Strong knowledge of loyalty, CRM and/or marketing strategy preferably in Retail set up

- Eye for details and very strong execution and operational skills

- Good relationship builder with polish and gravitas

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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