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18/05 Amruta Shinde
Talent Acquisition Manager at Dynamind Solutions Pvt. Ltd.

Views:52 Applications:17 Rec. Actions:Recruiter Actions:12

Dynamind Solutions - Manager - Telesales (8-12 yrs)

Maharashtra/Mumbai Job Code: 213841

- Initiating sales with potential customers over the phone.

- Asking questions to engage customers and keep the conversation going for onboarding.

- Listening to the customers' needs to generate repeat sales.

- Gathering and documenting customer information, payment methods, purchases, and feedback and testimonials on products.

- Keeping up to date on all new product releases and sharing about them with the users

- Addressing the concerns and grievances of the users on the platform. Meeting sales quotas and goals.

- Should be comfortable to do multiple calls in a day.

- Good in sales conversions and target oriented.

- Make target Outbound calls as per the leads received from support teams (Marketing, Admin-support).

Skills Required :

Behavioral:

- Excellent communication skills (Verbal and written). (Fluency in English and Hindi)

- Telesales and Edtech background will be recommended.

- Creative thinking skills.

- The patience and ability to engage customers in conversation.

- Good sales ability.

- Working knowledge of relevant computer software.

- Excellent interpersonal and problem solving skills.

- The ability to handle rejection and stress in soliciting customers.

- Organised

- Team player and leader

Technical :

- Sales Management through CRM and other tools

- Organisation and Analytical tools

- Telecommunications tools like Knowlarity Calendly, others

- Other technical tools: Microsoft Office, Google Workspace, Zoom

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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