Senior Recruiter at DXC technology
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DXC Technology - Customer Support Role - Voice process - Walk-In (0-4 yrs)
Walkin for Customer Support (Voice process) - 13th Feb 2019
Venue : DXC TECHNOLOGY, Surya Park, Mayflower Rd, Electronics City Phase 1, Electronic City, Bengaluru - 560100
Time : 11 AM to 1 PM
Contact person : Komal Singh
Job Profile :
- Customer Support / Service experience will be required/similar call center EXP will do.
- Ability to effectively handle multiple tasks (taking calls, responding to e-mails).
- Excellent Communication skills and Good typing skills.
- Flare for Sales/reservation is must as a job involves Sales and conversion targets.
- Prior experience in sales, insurance, mortgage, hotel, and tourism and Airline industry process with good communication skills will be an added advantage.
- Open to work in rotational shifts, week offs and in a 24X7 environment.
Key Job Responsibilities :
- To accurately process reservation/booking transactions on the system.
- Flair for Sales/reservation is must as a job involves Sales and conversion targets.
- To provide accurate information regarding hotel promotions, rates, and room features and effectively convince callers to book and make reservations in Accor hotels.
- To be able to respond to guests- inquiries and needs.
- To enhance and strengthen the relationship between guests and the organization by providing excellent customer experience.
- To efficiently access different tools/applications in order to provide accurate information to callers.
- To perform all responsibilities in a professional manner while exercising strong verbal, interpersonal and quality service skills.
Incentives : 2 to 12K
Eligibility Criteria :
- 0-4 years of experience.
- Any Degree in any Discipline is required.
- BE, B.Tech, MBA and MCA graduates should have 2 years of work experience in customer support.
- Age should be less than 30 years.
- Freshers with excellent communication can also apply.