Founder at The Talent Factory
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DST Manager - Telecom Sales (6-8 yrs)
Key Relationships External : Customers, DST, Team Leaders
Internal : Sales, Commercial, Marketing, Solutions, Finance,Collection, Order login, Network.
Key Result Areas :
Product Line : Retail Broadband/ Retail Wire line/ PRI/ILL/MPLS/SIP TRUNK/MOBILE/DATA CENTER SERVICES/TOLL FREE
- New business acquisition through feet on street and customer Satisfaction
- AOP delivery
- Quality of funnel and Growth
Responsibilities : Enabling DST and customers with service support from Company's support functions
- Controlling team of DST for performance &their attrition.
- Driving the capability building plan with DST by ensuring timely training's for various parameters
- Driving the coverage programs like demand generation, customer focused programs, industry forum participation etc.
- Ensuring DST Adherence to laid down processes & policies
- Adherence to the document guidelines & policy
- Facilitating issue resolutions at customer end through cross functional teams- coordination & support teams.
- Responsible for DST productivity and development
- Keep Abreast with Competitive activities in the region
- Segment wise product focus to drive new business
Capabilities and competencies : Understanding of wireless & wire line telecom solutions
- Good Oral and Written Presentation skills
- Strong crosses functional skills to collaborate with commercial, program management, Technology and Finance.
- Innovative and flexible in strategising GTM Approach
- Flexible for learning new products and processes
Experience : 6- 8 years of Experience in Telecom Sales
Qualification : Graduate/MBA/Engineering Graduate
Essential Requirement : Experience of Retail Broadband Selling/ Enterprise Selling/ B2B sales/ Direct Sales Team Management
Should have sound Achievements and Recognition from Previous Roles.
Preferred Industry : Telecom / EBPAX / Large System Integrator/IT/IoT
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