Executive at DP World
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DP World - Executive - EXIM Sales (3-5 yrs)
Responsible for sales and marketing for Hazira Terminal. Jurisdictional area shall be Surat, Valsad, Vapi, Silvasa, Daman and Ankleshwar/ Bharuch
KAM functions - Customer Acquisition & Customer Sourcing.
CRM Updation - Daily activity & customer Contracts to be updated in CRM.
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
- Replying to each & every communication of the customers whether by email or call within the time as agreed (KPI).
- Responsible for advising Customer Service daily on customers queries, resolution time taken for resolution, sales quarries & communication & help in developing analytic matrix of customer satisfaction.
Collections - Keep track of customers dues and ensure timely realizations.
Cargoes - Registration of Customers on Cargoes portal.
ISS - Mining Opportunities for all DP World services
Market Study - Reporting of Market developments.
- Effectively create, enhance & promote brand image of DP World Group.
- Update department head/CEO daily on potential markets & status of achievement.
- Team player within own function & all other departments viz: Operations, Finance, HR, Transport, maintenance, documentation etc.
- By creating synergies with operations, achieve best financial & reputational benefit for the organization.
- Any other responsibility management deems necessary to attend.
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