About DocsApp

Our Mission: Making quality healthcare easily accessible to over a billion people!

Who We Are:

DocsApp is India's #1 ISO Certified Medical App that lets you Consult Specialist Doctors 24x7 over Chat and Call within 30 minutes! Ours is an integrated platform for online consultation, ordering medicines & booking lab tests. With over 3.5 Million+ Indian users, 3000+ Doctors, funding & support from Bessemer venture partners, Rebright partners and other investors, DocsApp is scaling rapidly in quest to help millions more.

What We Do:

DocsApp provides consultation services for patients of all age groups in several key disciplines such as dermatology, gynecology, sexology, pediatrics, general medicine, psychiatry, weight management etc. Every user can avail transparent, tech-enabled, round-the-clock and multi-language services. Also, ordering medicines and booking lab tests is only a click away!

Funding:

April 2016: $1.2 million was raised as seed funding from Facebook's angel investors Anand Rajaraman and Venky Harinarayan, along with Japanese Venture Capital firm Rebright Partners.

Dec 2017: We then raised $7.2 million during Series A round of funding from Bessemer Venture Partners (BVP), Japanese investors Techmatrix Corporation and DeNa networks. Existing angel investors Anand Rajaraman, Venky Harinarayanan, and Japanese VC Rebright partners also participated in this round.

Roles & Responsibilities

- Call, follow up and convert new and existing inquiries by proactively calling and answering to patients

- Counselling patients on services available and selling best suited products

- Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information

- Documents transactions and submit reports on daily, weekly and monthly basis

- Maintains database by entering, verifying, and backing up data

- Maintains operations by following policies and procedures

- Maintains quality service by following organization standards

- Maintains technical knowledge by attending educational workshops and individual learning from DocsApp team

- Contributes to team effort by accomplishing related results as needed

Key Qualifications

- 0-3 years of Telemarketing/Telesales experience of selling directly to consumers

- Proficiency in MS Office And Google Suite and Tech/Internet Savvy

- Experience in HealthCare domain will be preferred

- Good Communication Skills and proficiency in English and Hindi

- Good team and interpersonal skills

- Minimum educational qualification: 10+2

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.