Company Description:-

DocIndia is a fast-growing digital healthcare platform with a broad network of qualified doctors, hospitals, and diagnostic centers. Our aim is to provide patients with easy access to top-quality healthcare services by helping them find the best doctors and hospitals in their area. We are headquartered in Gurugram and committed to improving healthcare access and outcomes for everyone. Website: www.docindia.org

Salary Package - INR 15,000 - INR 20,000/- Per Month (In-hand - can be negotiated for deserving candidate)

Work Days Mon-Saturday

Website- www.docindia.org

Role Description :

- This is a full-time on-site role for a Customer Care Executive at our Gurugram office. The Customer Care Executive will be responsible for providing excellent customer support, ensuring customer satisfaction, and delivering exceptional customer service.

- The candidate will also be required to communicate with customers effectively, resolve customer inquiries, and upsell our healthcare products and services.

Qualifications :

- Customer support, customer satisfaction, and customer service skills service industry skills are added bonus

- Excellent communication skills, both verbal and written

- Ability to upsell products and services to customers

- Previous sales experience is a plus

- Good problem-solving skills and ability to handle challenging situations

- Bachelor's degree in any discipline, preferably in healthcare or business

- Fluent in English and Hindi, additional languages are a plus

- Experience in healthcare or related industries is a plus

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