The objective of the Role : 

- Establish sales objectives by forecasting and developing annual sales for regions, projecting expected sales volume and profit from existing and new businesses. 

- Plan to ensure achievement of divisional and personal targets, aligning with company sales policies and strategies. 

- Manage, develop, coach, control, and motivate the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales targets and KPI targets are met.

Responsibilities : 

- Complete responsibility of Sales, P&L of the division / cluster. The cluster could be home needs, education, properties/rentals, health/wellness, or events

- Direct Interaction with High-value customers (service providers)

- Assess local market conditions and identify current and prospective sales opportunities

- Periodic review with Zonal heads on their performance and areas of improvement

- Review weekly and monthly performance of the Revenue officers

- Allocation of targets and potential data allocation

- Coaching, and mentoring the team. Manage attrition of team members. 

- Should be able to lead a team of 10 to 15 ROs effectively

- Focus on areas of improvement and provide appropriate feedback to the team

- Efforts and call quality of revenue officers to be monitored frequently to improve productivity and conversion of sale

- Work along with the Learning and Development team to improve productivity

- Foster a positive environment and ensure customer satisfaction and proper team operations.

The ideal candidate : 

- A graduate or postgraduate with a minimum of 8 to 10 years of inside sales experience in a consumer Internet company, of which, a minimum of 4 to 5 years should have been in a managerial role leading a team of 15 to 20 people

- Must have recent experience in online/e-commerce related industry

- Should have managed large volumes with high-value sales

- Good knowledge of topography and the market is critical. 

- Should know the clusters including the location & the services well with updated knowledge of competitors

- Excellent analytical skills for competitor study, customer insight, running campaigns & drawing insights, generate data with effective reporting, build key performance indicators, market scanning and strategic planning

- Should lead from the front, coach & mentor the Revenue officers to inspire them toward higher productivity & achieving their targets

- Must be a good team player and goal-oriented. 

- Should have an optimistic attitude, self-motivated, initiative-driven, ambitious, flexible, motivating personality, and a natural leader.

- Should be hands-on, a high performer with a can-do attitude, a high level of sense of ownership, and a great business sense/ entrepreneurial mindset

- Excellent communication and presentation skills.

- Should know the local language and preferably manage field sales as well

- Fluency in Hindi and English language

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