Recruiter at TekPillar Services Pvt Ltd
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Direct Relationship Manager - Bank (2-4 yrs)
Direct Relationship Manager
Roles and Responsibilities :
- Assist the Business Relationship Manager in cultivating client relationships with both new and current clients, comprehending their business requirements to suitably organize Leasafric Bank's product and service packages;
- Overseeing and managing the portfolio of business accounts to guarantee the provision of high-quality customer service
- Create and manage client relationships while working with the relationship manager to guarantee that clients receive the best possible care.
- Serve as the primary point of contact for a portfolio of clients handling routine issues related to a variety of services and goods.
- Address client concerns in a timely and efficient manner.
- Start the appropriate actions to guarantee a scheduled and timely response to customers.
- Boost client interaction with digital channels.
