HR Executive at Digiversal
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Digiversal - Inside Sales Specialist (1-4 yrs)
- Interacting with clients and writers through both voice (Phone Calls) and non-voice support (Email, Live Chat on Website, Facebook Messages, WhatsApp chats).
- Follow up with prospective clients and should be an expert in closing deals.
- Successfully taking the ownership of the Lead from allocation to conversion.
- Contributing efficiently for different activities of Operations in a 24/7 and highly flexible environment.
- Consistently performing well in understanding client's requirement, assigning projects, handling critical cases till its successful resolution.
- Proactively resolving project requirements through collaboration of the clients and writers.
- Appropriate understanding of the Cost and Time Requirements of various Technical/Non-Techncal Projects.
- To work for client satisfaction from the beginning to the delivery of the final orders through Panel.
- Understanding of online tutoring and academic content writing will be an added advantage
Skills/Experience
- Graduation/ Masters in any specialized subject.
- Maximum 1-4 years- experience in handling business operations.
What we are looking for?
- Tech-savvy, highly motivated, self-starter and a team player
- Exceptional verbal and communications skills in English
- Hands on experience in handling CRM
- Decision maker, problem solver, creative thinking skills
- Good interpersonal and Multi-tasking skills
- Open for Rotational Shifts
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