With our expertise in technology and data-driven approach, we help our clients in improving sales and exposure in the digital age. Our capabilities in Digital Marketing, Technology, Consulting, Analytics, Email Marketing & e-CRM, Interaction Design, Strategy & Planning, E-Commerce, and Social Influence Marketing enables us in providing technology backed measurable ROI for clients. We are an independent agency based out of New Delhi, India.

Job Role:

We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their web presence. As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities:

- Act as the point of contact for clients for digital management matters

- Build strong, long-term client relationships and maintain frequent contact

- Set digital strategies for your assigned customers, considering their specific requirements

- Suggest, design and implement digital projects to increase customer ROI

- Address client queries effectively and in a timely manner

- Optimize web content to increase traffic and improve SEO

- Present social media strategies to clients

- Report on web performance metrics

- Analyze digital campaigns success

- Stay up-to-date with digital technology trends

- Participate in client meetings, presentations, and communications

- Investigate and determine client' wants and needs

- Stay abreast with industry trends and provide suggestions and insights

- Will be a SPOC for QBF and the client

- Staying on top of the website analytics and passing on the data to relevant team memebers

- Weekly reporting to Togofogo's team

- Sharing the creatives with the relevant team members and getting their feedback

- Reporting the feedback to QBF to get the iterations done

- Maintaining a repository of all required creatives

- Compile reports as required.

Requirements

- At-least 1year of proven work experience as a Digital account manager

- In-depth understanding of online marketing tools and social media platforms

- Experience with customer service and account management

- Excellent verbal and written communication skills

- Strong analytical skills

Note: you will be deployed on client site for this role

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