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11/03 Reshma
HR Executive at DigiOwner - MISPL

Views:16 Applications:13 Rec. Actions:Recruiter Actions:6

DigiOwner - Executive - Customer Service Operations (1-3 yrs)

Anywhere in India/Multiple Locations Job Code: 150652

Responsibilities : 

- Formulate business strategy with others in the executive team

- Design policies that align with overall strategy

- Implement efficient processes and standards

- Coordinate customer service operations and find ways to ensure customer retention

- Oversee the implementation of technology solutions throughout the organization

- Manage contracts and relations with customers, vendors, partners and other stakeholders

- Evaluate risk and lead quality assurance efforts

- Oversee expenses and budgeting to help the organization optimize costs and benefits

- Mentor and motivate teams to achieve productivity and engagement

- Report on operational performance and suggest improvements

Requirements :

- Knowledge of data analytics and reporting

- Good with numbers and financial planning

- Outstanding communication and negotiation skills

- Excellent organizational and leadership ability

- Analytical mind

- Problem-solving aptitude


Mobile : 7905447180/7354755853

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