HR at BetterLYF Wellness (OPC) Pvt Ltd
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Dial My Angel - Executive - Customer Support (0-2 yrs)
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Inside and out so that you can answer questions. Acknowledging and resolving customer complaints.
- Knowing our service inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Booking online sessions for clients, managing roaster of counselors.