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16/10 Pooja Sharma
HR at BetterLYF Wellness (OPC) Pvt Ltd

Views:82 Applications:41 Rec. Actions:Recruiter Actions:12

Dial My Angel - Executive - Customer Support (0-2 yrs)

Anywhere in India/Multiple Locations Job Code: 133073

Responsibilities :

- Maintaining a positive, empathetic and professional attitude toward customers at all times.

- Responding promptly to customer inquiries.

- Communicating with customers through various channels.

- Inside and out so that you can answer questions. Acknowledging and resolving customer complaints.

- Knowing our service inside and out so that you can answer questions.

- Keeping records of customer interactions, transactions, comments and complaints.

- Communicating and coordinating with colleagues as necessary.

- Providing feedback on the efficiency of the customer service process.

- Booking online sessions for clients, managing roaster of counselors.

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