Diagright - Executive - Customer Care (1-3 yrs)
Customer Service Executive JD
Minimum Experience of 1 to 2 Years
- Good Communication skill required.
- Computer Skills.
- Maintaining a pleasant working environment for team.
- Possessing excellent product knowledge to enhance customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Communicate with customers via telephone, email, online chat.
- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines
- Prepare call-related information for purposes of auditing and reporting
- Provide and respond to feedback about any aspect of the job or its duties
- Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
