Job Description - Pre Sales Head (Qualification Process Lead)

Your ideal for this role, if:

You're managing a team of Qualification Sales Managers & Team Leader

- You've proven experience in driving the outcomes from a Pre-Sales/Sales team in achieving monthly sales qualified-leads targets

- You're looking to work in the environment of a high-growth startup

- You're looking for a managerial role where you also find meaning in your work

- Developing strategies as appropriate to motivate team members

- How your role contributes to the success

- Lead a team of Qualified Sales Managers to achieve a given sales-qualified leads target

- Monitor day to day team operations including, Outbound, inbound and customer communication

- Provide real-time assistance to agents on the floor.

- Facilitate agent development through weekly reviews, new agent training, and frequent coaching feedback.

- Take responsibility for the entire sales qualification life cycle for your assigned Team.

- Outbound calls, follow-ups, lead qualification, and management fall under this category.

- Continuously monitor and train the team to improve performance and qualification rate

- Counseling learning prospects, offering dental advice, and providing a dental treatment suggestions

- Ability to develop, implement and assess various performance metrics

- Build and promote a strong team culture within the sales representatives ultimately resulting in an engaged and high performing sales team.

- Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team.

- Carrying weekly and monthly sales qualified leads targets.

- Analyzing and sharing active feedback about customer behavior, market demands, and competition with the marketing team

- Handle escalations and improve customer experience

- Make propositions, give suggestions, and designate weekly sales-qualified targets and job obligations to each team member.

- Give prompt responses on crucial issues and suggest solutions

What are we looking for?

- Proven experience of 5+ years in managing a Sales/Pre-Sales team

- An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentations skills

- Highly Dedicated Individuals who are hardworking and have extreme determination.

- Sales Experience with the Health care domain is an additional advantage.

- People with a strong sense of empathy and great patience.

- People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within the deadlines

- A sales mindset, to effectively communicate Dezy offerings to its prospective learners and achieve Weekly & Monthly sales qualified leads targets

- Passion for delivering the highest levels of customer service at all times

- Strong problem solving and independent decision-making skills.

- Ability to manage multiple tasks and projects simultaneously.

- Proactive in identifying potential problems and finding resolutions.

- Track record of performance and reliability.

- Self-learners with high grasping ability so that you can learn about the product

- Exceptional communicator and influencer who can deliver sales pitch like a charm

- Confident and persevering risk-taker who thrives in a high-performance high-growth environment

Work Location & Working Days:

Work from Office ( HSR Layout, Bengaluru )

6-Day Week

Weekends will be working days. Week-off will be on weekdays

Salary - As per Industry Standards

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