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24/05 Protiva Biswas
Associate Team Lead at Dew Solutions Pvt. Ltd.

Views:624 Applications:94 Rec. Actions:Recruiter Actions:56

Dew Solutions - Executive - Customer Support (0-1 yrs)

Gurgaon/Gurugram Job Code: 274231

Job Description:

- This role is centered on responding to customer enquiries with efficiency and timeliness, by providing an outstanding experience to our customers.

General Tasks :

- Handling Incoming calls/ Outbound calls

- Replying to customer emails/Chats

- Coordination with logistic partners related to order deliveries

- Follow up on customer complaints and other e-commerce related tasks

Requirements :

- Strong communication skills

- Comfortable with shifts

- Quick learner

- Ability for multitasking

- Self-motivated

- Patience and calmness when dealing with angry customers

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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