Senior Recruiter at Rekrutindia
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Deputy Sales Manager - Refractory Product - Power & Petrochem Project (4-9 yrs)
Education and Experience requirements:
- B.Tech/B.E. with minimum 4 years- experience in handling Sales function
- Knowledge of Manufacturing process, Refractory products and application of products
JD :
Account objectives & forecast :
- Participate in setting detailed quantified objectives and develop detailed plans (incl. new opportunities)
- Execution: account & relationship management
- Accomplish measures and report performance against assigned objectives of targeted accounts.
- Perform account management duties including, (but not limited to) negotiating short term and long term
contract, administering sales contract and ensuring terms and conditions adhere t o, resolution and
communication of customer complaints (in coordination with Customer Service)
- Identify growth/ profitability improvement opportunities (using CRM opportunity management
functionality) and advance the relationships with customers in order to fully capture them
- Introduce new products and new solutions to the customers
- Apply the pricing policy vis a vis the assigned accounts
- Sales forecast
- Develop accurate forecasts of current and prospective customers.
- Customer intimacy and needs understanding
- Establish and nurture a relationship with assigned customers (management, purchasing, R&D)
- Understand customers' needs (incl. Technical), test potential ideas and solutions, and collaborate with Technical Service to better serve customers
- Gather valuable information about market and competitors from customers and convey all necessary where appropriate
- Collect and document (via CRM) customer knowledge and gather customer needs and feedback (incl. visit and call reports)
- Ensure link and communication to other functions (Marketing, Technical Service, Customer Service,R&D, operations) - and collaborate with other f unctions on t opics related t o t he customer when relevant
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