POSITION IN THE ORGANIZATION:

- Responsible for formulating customer centric business strategies to ensure strategic utilization and deployment of resources to achieve organizational objectives.

- Chart out sales & marketing strategies for the respective territory contributing towards enhancing business volumes & growth to achieve profitability.

- Demonstrate excellence by implementing sales & marketing operation initiatives that creates positive experience for clients.

- Identifying and meeting with key influencers - fabricators, architects, contractors and builders to present them with solutions.

- Secure high value accounts through consultative selling.

- Develop relationship maturity with existing key accounts by continuously proposing solutions that meet the objectives of the party.

- Actively involve in event marketing, sales and brand promotion.

- Sales forecasting and KRA development for daily, monthly and yearly sales target accomplishment.

- Develop and sustain positive work environment that fosters team performance with excellent communication, negotiation, analytical, and relationship management skills.

JOB DIMENSIONS :

Strategic Account Planning : Develop and execute strategic account plans

Cross Functional Collaboration : Collaboration with various internal teams

Client Satisfaction & Retention : Ensure utmost satisfaction and retention of clients

Sales: Meet or exceed sales targets by delivering value and aligning offerings

GENERAL CONTEXT :

- Proven experience as Key Accounts Manager or experience in Project Sales

- Knowledge on client requirements, product offerings & market segments

- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels

- Ability in problem-solving and negotiation

ACTIVITIES AND END-PURPOSES:

- Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our solutions

- Act as a customer advocate within the organization, ensuring client feedback is heard and acted upon to continuously enhance service

- Address any concerns or conflicts raised by key clients promptly and professionally, striving to reach win-win resolutions

- Stay abreast of industry trends, competitors, and market dynamics, providing clients with valuable insights and positioning them for success

- Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts