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11/05 Priti Chadha
HR at Denmonk

Views:38 Applications:24 Rec. Actions:Recruiter Actions:3

Denmonk - Executive - Customer Support (0-2 yrs)

Delhi Job Code: 212662

We Are Into B2B Business And Deal In Sportwear. We Are Looking For A Customer Support Executive. Please find below the job responsibilities.:

- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

- Update customer information in the customer service database during and after each call

- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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