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11/05 Priti Chadha
HR at Denmonk

Views:16 Applications:12 Rec. Actions:Recruiter Actions:2

Denmonk - Executive - Customer Support (0-2 yrs)

Delhi Job Code: 212662

We Are Into B2B Business And Deal In Sportwear. We Are Looking For A Customer Support Executive. Please find below the job responsibilities.:

- Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns

- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller

- Update customer information in the customer service database during and after each call

- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies

- Impact the company's bottom line by problem solving and turning frustrated clients into repeat customers

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