26/08 Ritika
Talent Acquisition at Confidential

Views:139 Applications:57 Rec. Actions:Recruiter Actions:10

Delivery Manager - Research & Client Servicing - KPO (3-8 yrs)

Gurgaon/Gurugram Job Code: 88406

Job Responsibilities:

- Analyze and timely fulfill client requests by empanelment of best fit experts for various research projects in a particular domain.

 - Project Management - Understand client requirements, scope of work, manage end-to-end execution

- Read and actively search information that helps you understand your client's industry.

 - Tracks competitive and other information that will be of value to your teams and clients.

- People Management- Train, coach, and supervise team members.

- Provide effective, on-time and objective feedback to team members and be involved in their overall grooming and development

 - Client Management - Manage and maintain client relationships, would include regular interaction with clients

- Ensure all work is completed within deadlines and produced to the highest possible standard.

 - Read about the latest news items relating to your domain to forecast potential client projects and create a pool of suitable experts in advance.

 - Be involved in business development activities to help identify and research opportunities on new/existing clients

Requirements:

 - Post graduate degree (Preferably in the field of Economics, Marketing or Business.)

 - 3- 6 years prior work experience in research and client servicing domain.

 - At least 1-2 years of experience in managing a team, and independently handling clients.

 - Strong problem solving abilities and analytical thinking skills

 - Strong communication skills

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