HR at Dataformatics Infotech
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Dataformatics - Executive - Inside Sales (1-3 yrs)
Job Profile :
- Makes outgoing customer calls or cold calls to sell products and services.
- Answers incoming customer calls, processes sales, and accepts payment for products and services.
- Response to customer query about product specifications and pricing.
- Upselling of extensive packages, or higher priced services.
- Explains product pricing and negotiates bulk or package pricing.
- Accurately and efficiently enters customer information into company databases for mailing and billing purposes.
- Maintains a list of potential leads and follows up with those customers by making subsequent sales pitches.
- Assists sales colleagues with arranging meetings and sales calls with customers.
- Contacts customers in response to correspondence or feedback.
- Monitors order status to ensure that clients receive orders in a timely manner.
- Investigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessary.
- Maintains working knowledge of products and services sold and keeps current on industry developments by reading current news or attending workshops.
- May specialize in inbound or outbound telemarketing or in sales for a particular industry.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
