Roles & Responsibilities :

- Conduct research to identify potential leads and target accounts.

- Utilize various channels, including inbound and outbound calls, emails, and social media, to generate interest and create opportunities.

Qualification and Needs Analysis :

- Engage with prospects through both inbound and outbound calls to understand their business challenges and requirements.

- Conduct in-depth needs analysis during calls to determine how our SAAS solution can meet the specific needs of the prospect.

Product Presentation :

- Deliver compelling and tailored product presentations to prospects during inbound and outbound calls, highlighting key features and benefits.

- Address any questions or concerns and demonstrate a deep understanding of the product's value proposition.

Sales Pipeline Management :

- Manage and prioritize a sales pipeline, including leads generated from inbound and outbound calls, to ensure timely progression through the sales cycle.

- Utilize CRM tools to track and update customer interactions, ensuring accurate and up-to-date information.

Negotiation and Closing :

- Work closely with prospects during inbound and outbound calls to overcome objections and address concerns.

- Collaborate with the sales team to negotiate terms and close deals effectively.

Collaboration with Sales and Marketing Teams:

- Coordinate with marketing to align sales strategies with overall company goals.

- Provide feedback to the marketing team on the effectiveness of campaigns and messaging.

Customer Relationship Management :

- Nurture and maintain relationships with existing customers through inbound and outbound calls to identify upsell and cross-sell opportunities.

- Gather feedback from customers to improve products and services.

Reporting and Analysis:

- Provide regular reports on sales activities, results, and key performance indicators.

- Analyze trends and suggest strategies for continuous improvement.

Qualifications :

- Proven experience in inside sales, preferably in a SAAS or technology-related industry.

- Strong communication and presentation skills.

- Goal-oriented with a track record of meeting or exceeding sales targets.

- Familiarity with CRM tools and sales software.

- Ability to work independently and as part of a collaborative team.

- Bachelor's degree in business, marketing, or a related field is preferred.