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27/05 Priyanka Chavan
Senior HR Executive at Cyberindigo Net Pvt Ltd

Views:59 Applications:38 Rec. Actions:Recruiter Actions:37

CyberIndigo - Executive - Customer Success (0-1 yrs)

Mumbai Job Code: 215400

Urgently looking for the - Customer Success Executive- fresher's and experienced with 0-1 years of experience.

Candidate would be the part of Customer success team; one would be responsible for focused on customer loyalty and building close long-term client relationships. One would work with the support role to address all customer requirements.

Expectations from successful candidates are :

- Eagerness to learn about the company's products and their capabilities.

- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.

- Ability to understand and explain complex concepts in simple terms.

- Excellent interpersonal and relationship-building skills.

- Sound Knowledge of MS tools.

- Good Communication skills.

Responsibilities :

- Giving Demos to the Clients.

- Provide technical support and ad-hoc training to clients who use the company product, replying to inbound queries.

- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.

- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.

- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Qualification: Any Graduate

Job Location: Vidyavihar, Mumbai

Interested candidates post the resumes or call on 9321209288

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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