Dear Aspirant,

Hiring for International Customer Support and Technical Support for Exp

Looking out for Minimum 6 Month of Experience can apply

- Walkin With Resume/Walkout With Offer Letter

- Only For Experienced In Chennai

- Looking Only For Immediate Or Immediately Joining Candidates

- 1 day interview Process Shortlisted candidates will be awarded with Loyalty Bonus

Location : Chennai

- In order to apply or attend the rounds of interview

Eligibility Criteria : Any Graduate or Undergraduate with Minimum

- One year of International BPO experience(voice or blended)

Requirements and Skills :

- Experience as a Customer Support Representative

- Understanding of how CRM systems work

- Excellent communication and problem-solving skills

- Multi-tasking abilities

- Patience when handling tough cases

- Candidate should possess excellent oral and written communication skills

- Candidate with good customer service skills would be preferred

- Respond to customer queries in a timely and accurate way

- Identify customer needs and help customers use specific features

- Update our internal databases with information about technical issues and useful discussions with customers.

- Monitor customer complaints on social media and reach out to provide assistance

- Share feature requests and effective workarounds with team members

- Inform customers about new features and functionalities

- Candidate should possess excellent oral and written communication skills

- Candidate with good customer service skills would be preferred

- Prior experience in Customer Service industry will be an added advantage.

- Should be open to work in Night shifts/Rotational Shifts.

- Experience as a Customer Support Specialist or similar CS role

Process : Telecom Process/Banking/Insurance / Technical ( International Process )

The rounds of interview

1 day interview Process.

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