Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
28/07 Anshika Singh
Senior HR Executive at OLX People

Views:16 Applications:9 Rec. Actions:Recruiter Actions:0

Customer Support Specialist - SaaS Product (3-4 yrs)

Chandigarh/Punjab/Mohali Job Code: 169220

Requirements:

We are looking for people with strong phone support and eCommerce/Web Application backgrounds who are passionate about providing amazing customer service.

Applicants with the following skills will be highly regarded:

- Excellent verbal and written English communication skills

- Good understanding of and exposure to SaaS (Software as a Service)

- Experience in web languages such as HTML and CSS

- An educational background in IT - Bca/ Bsc/IT/ ITIL or other relevant certification

- 3-4 year's experience in ecommerce / shopping cart software i.e. experience setting up/running/supporting an online store would be a bonus.

- Experience with Salesforce CRM & service desk software

- Exposure to and understanding of online marketplaces, for example eBay, Amazon, Gumtree, Trade Me, Etsy etc.

- Understanding of how payment gateways work

- Understanding of basic accounting principles

- Experience in retail business operations

- Database or API knowledge

- An ability to quickly learn new things

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.