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22/06 Khushbu
Consultant at Estrella Headhunters

Views:182 Applications:43 Rec. Actions:Recruiter Actions:3

Customer Support Specialist - Logistics Firm (1-2 yrs)

Mumbai/Navi Mumbai Job Code: 79807

Roles and Responsibilities :

- Build a strong working relationship with partners and customers to support the success of the supply chain.

- Cultivate multi-level customer relationships and identify key decision makers to uncover specific needs.

- Understand competitor strategies, capabilities and pricing

- Understand their business strengths, weaknesses, capabilities and future opportunities

- Actual estimating, negotiating and analyzing procurement for projects successfully

- Analyze the vendor targets and manage the container database

- Coordinate and participate in customer meetings with decision makers

- Develop comprehensive pricing strategies

- Provide excellent Customer Service to ensure customer issues are resolved

- Accountable for collaboration between the internal and external stakeholders to ensure first class service delivery is provided to all relevant customers and partners

Skills for trade

- 1-3 years hands-on work experience in logistics company

- Strong Analytical & Negotiation skills

- Ability to work effectively & efficiently in a team environment

- Build, maintain and develop good relationships with internal and external contacts.

- Must be a highly organised individual with excellent interpersonal skills and the ability to network and form relationships on behalf of the company

- Ability to do multi-task, set priorities, organize work and implement the action plan accordingly

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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