Business Support Manager at Snaphunt Pte. Ltd.
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Customer Support Specialist (0-4 yrs)
- Opportunities for career growth & development
- Flexible working options
- Role involving team management opportunities
- Due to our rapid growth, further areas are being expanded. Therefore we need you - as a Customer Support to support our team in India.
- With your professional expertise you will be able to set accents and give the brand an authentic voice
The Job :
Your Responsibilities will include :
- Replying customer support tickets from our regional cities
- Handling inbound and outbound calls
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Assist customer with issues face to face and able to work in shift if required
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Participate in ad hoc projects as and when required
Ideal Candidate
Skills Required:
- 1-2 years of customer service & support experience
- Must have an Apple iPad to use our tools and software. (If you don- t have one contact us we will help.)
- Have a Team Player mentality as well as being able to work independently
- Proficient working with computers and software programs
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
