Recruiter at Live connections
Views:11 Applications:8 Rec. Actions:Recruiter Actions:3
Customer Support Role - Voice Process - BPO (0-2 yrs)
Responsibilities: Inbound Calls II Customer Support
- Manage incoming calls and customer service inquiries
- Provide information about products and services, take/cancel orders, and record details of complaints
- Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
