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14/09 Chaithra R
Recruitment Consultant at Upgrad

Views:29 Applications:6 Rec. Actions:Recruiter Actions:0

Customer Support Role - Pharma (1-3 yrs)

Hyderabad Job Code: 291883

Job Description :

- A minimum of 1 year of experience in a customer support role.

- Excellent verbal and written communication skills.

- Strong problem-solving abilities and attention to detail.

- Empathetic and patient approach when dealing with customer inquiries and issues.

- Ability to adapt to a fast-paced environment and handle high call/chat volumes.

- Proficiency in using customer support software and tools.

- Willingness to learn and stay updated on product or service knowledge.

- A positive attitude and a passion for delivering excellent customer service.

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