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14/09 Prakhyath
Recruitment Consultant at Wolves Recruitment and Staffing Pvt Ltd

Views:38 Applications:4 Rec. Actions:Recruiter Actions:0

Customer Support Role - Pharma (1-2 yrs)

Hyderabad Job Code: 291859

- A minimum of 1 year of experience in a customer support role.

- Excellent verbal and written communication skills.

- Strong problem-solving abilities and attention to detail.

- Empathetic and patient approach when dealing with customer inquiries and issues.

- Ability to adapt to a fast-paced environment and handle high call/chat volumes.

- Proficiency in using customer support software and tools.

- Willingness to learn and stay updated on product or service knowledge.

- A positive attitude and a passion for delivering excellent customer service.

Preferred Qualifications :

- Experience in a similar role within the [industry/sector].

- Familiarity with CRM software (e.g., Salesforce, Zendesk) and ticketing systems.

- Technical knowledge related to our products or services.

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