Recruitment Consultant at Wolves Recruitment and Staffing Pvt Ltd
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Customer Support Role - Pharma (1-2 yrs)
- A minimum of 1 year of experience in a customer support role.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Empathetic and patient approach when dealing with customer inquiries and issues.
- Ability to adapt to a fast-paced environment and handle high call/chat volumes.
- Proficiency in using customer support software and tools.
- Willingness to learn and stay updated on product or service knowledge.
- A positive attitude and a passion for delivering excellent customer service.
Preferred Qualifications :
- Experience in a similar role within the [industry/sector].
- Familiarity with CRM software (e.g., Salesforce, Zendesk) and ticketing systems.
- Technical knowledge related to our products or services.
