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22/11 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:38 Applications:18 Rec. Actions:Recruiter Actions:9

Customer Support Role - IT Hardware (0-30 yrs)

Anywhere in India/Multiple Locations/Delhi NCR Job Code: 186270

- Opportunity to Work from home

Our Client was founded in 2016 with the goal of connecting a global workforce in a way that inspires, nurtures, and accelerates the development of all parties involved.

The Job :

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

The Profile : 

- You have at least 1 year experience, ideally within a Customer Service role.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are a strong networker & relationship builder

- You are a strong team player who can manage multiple stakeholders

- You are highly goal driven and work well in fast paced environments

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