Business Support Manager at Snaphunt Pte. Ltd.
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Customer Support Role - IT Hardware (0-30 yrs)
- Opportunity to Work from home
Our Client was founded in 2016 with the goal of connecting a global workforce in a way that inspires, nurtures, and accelerates the development of all parties involved.
The Job :
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
The Profile :
- You have at least 1 year experience, ideally within a Customer Service role.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are highly goal driven and work well in fast paced environments