Customer Support Role - IT (1-3 yrs)
Job Description
Job Title: Customer Support
Location: Gurugram
Qualification:
Minimum qualification : Graduation
Assigned Role: Customer Service Representative
Job Description:
- Good Communication Skills .
- Ability to Speak Fluently.
- Verbal Grammar.
- Absence of Mother Tongue Interference
- A score of 40% or above in Written Test (General Aptitude, Mathematic Skills & Computer Basics)
- Basic Understanding of Customer Service
- Ability to Work in Teams
CUSTOMER SERVICE SKILLS :
- Good Communication Skill
- Good Listening Skills
Neutral Accent TYPING:
- Accuracy-80%
- Speed-20wpm CULTURE
Geographical regions/time zones
Colloquial terms PRODUCT /CLIENT SPECIFIC KNOWLEDGE:
- Client background
- Corporate Mission
Order Process Responsibilities
- Alliances
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
