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16/09 Swati
Talent Acquisition at CIEL HR Service Pvt Ltd

Views:42 Applications:12 Rec. Actions:Recruiter Actions:5

Customer Support Role - IT (1-3 yrs)

Bangalore Job Code: 233953

Urgent hiring for IT Help Desk Bangalore Looking only Immediate joiners


Years of Experience : 1-3 Years

Notice : Immediate Joiners only

Location : Bangalore (Work from the office)

CTC : 3-4.5 LPA

Mandatory Skills :

- Excellent communication

- Experience in onsite, US client handling

- Handling international customer queries through calls and emails

Roles and Responsibilities :

- Handled the customer queries through Soft Phone/IP Phone/Teams Call/Email/Chat.

- Creating/Updating/resolving incidents in Service Now ticketing tool.

- Active Directory, IP Config

- VPN configuring and troubleshooting

- Handling Desktop Support activities installing, configuring, and troubleshooting on daily basis technical

- VPN, Citrix, OST, PST .

- Configure and Troubleshooting MS Outlook license

- Handling user accounts in Active Directory

- Troubleshooting VLAN Movement and network connectivity.

If you think this role is aligned with your career, kindly apply

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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